Frequently asked questions from our support
What is the fashionable turnaround time?
Our popular turnaround time for most orders is 8–10 commercial enterprise days after the proof is permitted and charge is processed. However, turnaround instances might also differ primarily based on the complexity and extent of your order.
Can I get quicker shipping?
Yes, UBox Packaging affords expedited delivery selections for pressing orders. Please contact our income group at sales@uboxpackaging.com to talk about your unique necessities and reachable delivery options.
Can I get my very own art work printed?
Absolutely! You can furnish your personal art work or designs for printing. Simply make certain your archives meet our decision and layout requirements. For special guidelines, go to our Artwork Requirements web page or attain out to us directly.
Can I take a look at how the completed product will seem to be like?
Yes, we supply digital proofs for your evaluate and approval earlier than manufacturing begins. Hard reproduction proofs are additionally reachable upon request for an extra fee.
Which printing strategies does UBox Packaging use?
We use superior printing techniques, which include offset printing, digital printing, and display screen printing, to make certain the perfect fine for your packaging needs. The approach used relies upon on the kind and volume of your order.
What file of artwork/design is required for printing?
We take delivery of high-resolution archives in PDF, AI, PSD, and EPS formats. Ensure all fonts are outlined, and pix are at least 300 DPI to keep away from any nice problems throughout printing.
Can I get world shipping?
Yes, we provide global transport to cater to our world clientele. Please grant your delivery tackle for the duration of checkout or contact us for distinct delivery quotes and timelines.
What customization selections do you offer?
UBox Packaging affords a extensive vary of customization options, including:
Sizes and dimensions
Materials (cardboard, kraft, corrugated, etc.)
Printing finishes (matte, gloss, UV coating, etc.)
Add-ons (window cutouts, embossing, foiling, etc.)
Will I get an consignment along with order confirmation?
Yes, as soon as your order is confirmed, you will acquire a designated consignment with the aid of email. If you want a tough copy, let us know, and we’ll encompass it in your shipment.
Is it protected to keep from UBoxPackaging.com?
Absolutely! UBoxPackaging.com makes use of impervious price gateways and SSL encryption to make sure your non-public and fee records is absolutely protected.
How are packaging container orders usually shipped?
Orders are securely packaged to stop harm throughout transit and shipped by dependable courier offerings such as FedEx, DHL, and UPS.
Do you provide free shipping?
Yes, we grant free delivery inside the USA,UK, Australia and Canada on choose orders. ensuring your products reach you no matter where you are.
What techniques of transport do you use?
We use a range of transport methods, inclusive of standard, expedited, and freight shipping, relying on the measurement and urgency of your order.
How lengthy will it take to get my order delivered?
For popular packaging substances such as cardboard, kraft, and corrugated boxes, our transport time is 6–8 enterprise days. For top rate selections like inflexible and luxurious packaging, it commonly takes 15–20 commercial enterprise days to arrive at your doorstep.
Can I get wholesale prices?
Yes, we provide aggressive wholesale pricing for bulk orders. Contact us at sales@uboxpackaging.com for a customized quote tailor-made to your requirements.
Do you provide rush orders?
Yes, we accommodate rush orders for an extra fee. Contact us to talk about your deadline, and we’ll do our quality to meet your timeline.
What fee techniques do you accept?
We receive principal charge methods, together with credit score cards, PayPal, financial institution transfers, and UK Pound repayments for our worldwide clients.
Can I request a pattern earlier than putting a bulk order?
Yes, we provide pattern kits to assist you consider the fine and layout earlier than putting a giant order. Reach out to us for greater details.
What if I acquire a faulty product?
In the uncommon match you obtain a faulty product, notify us inside three commercial enterprise days with helping photos. If the difficulty is decided to be our fault, we will reprint your order free of charge.
How can I contact purchaser support?
You can attain our consumer aid crew through e-mail at sales@uboxpackaging.com or by means of telephone at [Insert Phone Number]. We are right here to help you with any queries or concerns.
